Just like visiting the doctor

When you visit a doctor does he just look at you and say "yep, you need an operation!" Of course not - that would be silly and unprofessional.

You would expect an examination, some questions asked, and perhaps he would suggest a course of action. Well, it's just the same at The Mac Support Store.

When you bring in your sick Mac or iPod for a diagnostic we'll perform a brief visual examination, ask some questions and perhaps suggest a course of action. The actual diagnosis takes 1-3 business days because we're thorough, methodical and professional.